The Disney Way returns to Grand County, Colorado in May!

The Disney Way Programs

Battle Creek Brings The Disney Way to their Community

The Disney Way in Battle Creek, Michigan

THE DISNEY WAY 3RD EDITION COMING IN 2016!

Customer-Centric Culture Statistics

The results of a recent customer service study conducted by Coldwell Banker indicated “a strong correlation between the quality of a company's customer service and its long-term success.” The findings also revealed that a typical consumer switched businesses they dealt with twice in the past three years due to "bad service."  When asked to define the differences between great and poor service, consumers ranked the top characteristics of companies with "great service" as follows:

• Resolving questions and problems (66 percent)
• Knowledge of the product or service (49 percent)
• Being easy to reach (35 percent)
• Understanding requirements (35 percent)

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Bill Capodagli to Keynote Global Center for Health Innovation Conference

https://disrupted.healthcare/

Pixar Way in Tucson - NEWS

http://www.tusd.k12.az.us/contents/depart/oma/Documents/ShowcaseProgram2015.pdf

Disney Way and Royal Oak, Michigan

http://royaloak.localstew.com/news/royal-oak-approves-disney-way-customer-service-training

Bill Capodagli and the "Ottawa Way"

http://icma.org/en/press/pm_magazine/article/105910

BUY DISNEY WAY eBOOK for $1.99 on AMAZON.COM on APRIL 15TH - ONE DAY ONLY!

IF YOU ARE IMPLEMENTING THE DISNEY WAY PRINCIPLES - CONTACT US

We are working on the 3rd edition of The Disney Way.  We are interested in examples of organizations that embrace the Dream, Believe, Dare, Do principles.

We want to know...

1.  Why Disney?  Why The Disney Way is right for your culture
2.  How have you been implementing The Disney Way?  How long?
3.  What results can you claim from your implementation?

CONTACT US AT DREAMOVATIONS@AOL.COM

THANK YOU!

http://www.3pillarglobal.com/insights/innovating-the-pixar-way-with-bill-capodagli

Innovate the Pixar Way Interview with Bill Capodaglki