The Disney Way in the New York Times

The Disney Way has the distinction of being the only book on Disney to have been cited in this week’s New York Times article: “In Customer Service Consulting, Disney’s Small World is Growing.” http://tinyurl.com/c729kfp

Clearly, The Disney Way is changing lives. From Fortune 500 companies such as Volvo to small organizations such as YMCA’s Camp Kern, the Disney Way’s culture of excellence in service is coveted by those who want to be the best in their fields.

You, too, can learn how to offer Disney-style hospitality, attract new customers and gain their loyalty…and you won’t even have to leave your office!

Join us for the “Creating Magical Customer Service – The Disney Way” Webinar on May16th for only $49.00: http://tinyurl.com/7b75oco.

We are proud of our competitive advantage…a proven track record of implementing Walt Disney’s Dream, Believe, Dare, Do principles with organizations; 30+ years of experience in delivering excellent consulting, training and keynote presentations; an expert unbiased account of the development of both the cultures of Disney and Pixar; and affordable training for all.

Bill Capodagli–Upcoming Guest on the television show: First Business

On March 21st, WGN's Bill Moller will be interviewing Bill Capodagli for the television show First Business which is carried by 100+ stations in North America and seen in 46 countries. The focus of Bill Capodagli's segment will be "the genius of Walt Disney." Stay tuned for air dates!