The Disney Way in the New York Times

The Disney Way has the distinction of being the only book on Disney to have been cited in this week’s New York Times article: “In Customer Service Consulting, Disney’s Small World is Growing.” http://tinyurl.com/c729kfp

Clearly, The Disney Way is changing lives. From Fortune 500 companies such as Volvo to small organizations such as YMCA’s Camp Kern, the Disney Way’s culture of excellence in service is coveted by those who want to be the best in their fields.

You, too, can learn how to offer Disney-style hospitality, attract new customers and gain their loyalty…and you won’t even have to leave your office!

Join us for the “Creating Magical Customer Service – The Disney Way” Webinar on May16th for only $49.00: http://tinyurl.com/7b75oco.

We are proud of our competitive advantage…a proven track record of implementing Walt Disney’s Dream, Believe, Dare, Do principles with organizations; 30+ years of experience in delivering excellent consulting, training and keynote presentations; an expert unbiased account of the development of both the cultures of Disney and Pixar; and affordable training for all.

DISNEY WAY WEBINAR–“Creating Magical Customer Service–The Disney Way”

Success isn't magic. It's systematic. It comes from passionate leadership and relentless pursuit of a long-term foundation for excellence. Behind the scenes at Disney is where the real vision begins. Disney excels because of its dynamic commitment to guests and to cast members.

On Wednesday, February 15th (2 – 3:30 PM EST), Bill Capodagli will share enlightening secrets to turn your customers into "guests" and into long-term relationships. You'll see how to foster a fun team atmosphere for your employees - one that energizes their talents and ideas. You'll also see "wow" in action and come away with a renewed passion for the possibilities within your own organization.
Walt Disney’s four-pillared success credo - Dream, Believe, Dare, Do - will work for any organization, any business, any industry of any size. Understanding the hows and whys will allow you to tailor your own pathway to success. You'll also see how other companies have applied The Disney Way with amazing results.

What's worked for Disney can work for you. It's that simple. If you're ready to take your organization to the next level, exceed your customers' expectations, and build a dynamic team…REGISTER TODAY on our HOME PAGE!!

Creating Magical Customer Service – The Disney Way is the opportunity you've been waiting for!