http://www.mountaintopuniversity.com/eBlast/08_15_12/event.htm
Monday, August 27, 2012
Bill brings The Disney Way to the “Mountaintop” this Friday–join in!
Thursday, August 16, 2012
Disney Way Dream Retreat Sample Reviews–ClearPoint Credit Counseling Solutions
“I worked for the Dominion Virginia Power for 29 years with most of that in management. This retreat was by far one of the best ones I have attended! Thanks!!!”
“Mr. Capodagli provided a lot of insight and he gave a different view on how to look at things. Also, the stories of what made/makes some of the companies referenced from the book (The Disney Way) successful, gives me something to aspire to within our own company. I want all of our clients to know CFS as the greatest in the business just like the Four Seasons is known in their industry.”
“I enjoyed the storyboards. Although this was a similar activity to the Affinity Diagram, I think the storyboards work better because there is discussion allowed amongst the group. It was amazing to see how we all identified the same issues/barriers within the organization.”
Bill’s Upcoming Keynote for the Oregon State Chamber–Dreams and Dreamers: How to Innovate like Walt Disney and the Pixarians
Wednesday, July 25, 2012
Thanks to SCN and Kym Reinstadler for a Great Interview!
Tuesday, July 24, 2012
Innovate the Pixar Way and Bill in E! Online Article
Friday, May 4, 2012
The Disney Way Webinar Happening in May
Event Details:
Who: Disney management expert, Bill Capodagli
What: Creating Magical Customer Service - The Disney Way Webinar
Where: On-line
When: Wednesday, May 16th, 2012 from 2:00 - 3:30 PM EDT
Cost: $49.00
Sign up: http://tinyurl.com/7b75oco - Learn how to implement The Disney Way Customer Service Model in the comfort of your own office or conference room.
For additional information: Contact Lynn Jackson, Producer, dreamovations@aol.com